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Park Place Lexus [Dallas, TX], 2005 Malcolm Baldrige National Quality Award recipient and the 2003 Texas Award for Performance Excellence (TAPE) recipient (the 6th Hogan Center member to receive this prestigious award)!

At its two locations in Plano and Grapevine, Texas, Park Place Lexus (PPL) sells and services new and pre-owned Lexus vehicles, and sells Lexus parts to the wholesale and retail markets. PPL is part of the family of Park Place Dealerships (PPD), which includes eight dealerships with 12 franchises.

In 1994, PPL began benchmarking business practices outside of the automobile industry, with the intent of emulating the best business practices they could find and bringing innovation to the industry. Four years later, the company conducted its first internal assessment using the Baldrige criteria for performance excellence to identify areas for improvement and adopted the brand "Experts in Excellence" as a sign of its dedication to quality.

 
 

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