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Hogan Center clients follow a proven Process for Transformation to performance excellence. The process follows a time-tested sequence to ensure that key applications are implemented in logical sequence. This process provides a sound path to implement The Baldrige Criteria for Performance Excellence.
Educate Top Leaders
- Senior Leaders are prepared to lead the journey to excellence
Establish the Leadership Team - Leadership Team organized to focus on excellence
Focus the Mission & Direction for Results - Vision, Mission and Values defined
Establish the Measurement System - Key measures and a Balanced Scorecard implemented
Focus Teams Launched - Employee, Customer, Operational Effectiveness and Supplier Focus Teams are launched and related applications are implemented
Strengthen Organizational Capabilities - Operational processes are identified, documented and controlled
Establish & Train Work Group Teams - Operational work group teams are selected and trained
Focus the Organization on Top Goals - Long-range goals and plans established
Complete Improvement Projects - Performance in all focus areas is raised to higher-levels of effectiveness, efficiency and ministry
Evaluate & Recognize Progress - Results are evaluated and success is celebrated
Achieve Higher Levels of Performance - Performance is evaluated against world-class performance excellence criteria
Several excellent customized training classes may be offered to your leaders and staff at your place of business.
Ready to write an application for a state or national quality award? We can help!
Contact us today to learn more about how the Hogan Center for Performance Excellence Proven Process for Transformation can get your business on the right track!