Ms. Gretchen Minchew, Partner

After a 30+ year career in the communication and technology industry, GRETCHEN MINCHEW is now the Managing Partner of the Minford Group, a North Texas training and consulting firm. In 2004, she joined the Hogan Center for Performance Excellence as a Strategic Partner and specializes in "Project Management" instruction and the facilitation of Employee and Customer Surveys for the Hogan Center. Gretchen also currently serves as a Senior Examiner for the Texas Award for Performance Excellence (Quality Texas Foundation).

During her career with AT&T, Bell Laboratories (BELLCORE), Verizon and Information Retrieval Methods, Gretchen managed in the field operations, information technology and customer service environments, building high performing teams of up to 150 people. She has successfully managed up to 200 concurrent projects and annual budgets exceeding $65M.

Ms. Minchew attended the University of Houston and Golden Gate University and earned a BA degree. Her professional certifications include Software Development Life Cycle Management, Quality Analyst (CQA) and Project Management Professional.